The traditional contents claims process is broken. It is slow, inconsistent, and often leaves both claims handlers and policyholders frustrated. Hours are wasted manually searching for product information, valuations are subjective, and the customer experience suffers. ValueChecker changes that with a data-driven platform that automates item valuation and settlement, so insurers can handle claims with speed, accuracy and efficiency.
How it works: precision at your fingertips
Imagine a policyholder reports a 3-year-old stolen laptop. The old way meant guesswork and hours of searching. The ValueChecker way is different:
1. Find the item. The claims handler searches for the exact laptop model in the system.
2. See the replacements. Instantly, they see a list of the cheapest Like Kind and Quality (LKQ) replacements available on the market right now.
3. Settle fairly. They select the best match to calculate a fair and objective Actual Cash Value (ACV).
The entire process takes minutes, not hours. The moment that lands with clients is the speed: what used to be a manual, time-consuming task is now a few clicks. It is powered by our proprietary database, containing nearly every electronic product from 2003 to today, which lets us identify items and suggest the right LKQ replacement with unmatched precision. For larger claims, handlers can upload lists of up to 2,000 items and let the system do the appraisal work automatically.
The measured impact: results you can count on
We do not just promise efficiency, we deliver measurable results that transform the bottom line and boost customer loyalty:
savings on indemnity
average saving per item
faster processing
NPS points
Handlers save an average of 15 minutes per line item, freeing them to focus on the customer. These are not just our numbers: the statistics are validated by independent studies from our clients, including major industry players like ING and Achmea.
The sustainable choice: leading with green solutions
ValueChecker is also paving the way for a more sustainable claims industry. Our integrated platform connects insurers with a network of trusted local repair shops and major refurbishment partners like Forza, Anyfix, Fixje and Coolblue.
By making repair and refurbishment the easy choice, insurers can reduce waste and cut their carbon footprint. Insurers adopting our green solution can shift their phone claims to 100% repair or replacement with refurbished models.
~200kg CO2
saved by choosing one refurbished phone over a new one, according to a French government study.
Trusted by industry leaders
We are proud to be the trusted partner for a growing list of the world’s most innovative and respected insurance companies.
Clients
Lemonade, NN Group, ING, ZLM, Univé, Aviva, Penn National, Sedgwick, JBF, Belfius and Achmea.
Technology partners
We integrate into your existing ecosystem through partners like Verisk, Guidewire, Keylane, SAP Fioneer, MSG and Yarowa.
Ready to reinvent your claims process?
See how ValueChecker can bring speed, savings and satisfaction to your contents claims. Request a demo today.
Frequently asked questions
How long does a contents valuation take with ValueChecker?
Minutes rather than hours. Handlers save an average of 15 minutes per line item, and for larger claims they can upload lists of up to 2,000 items for automatic appraisal.
How much can insurers save with ValueChecker?
On average, 19% on indemnity and around €170 per claimed item, through accurate, market-based valuations. These figures are validated by independent client studies, including ING and Achmea.
Does ValueChecker support sustainable claims settlement?
Yes. The platform connects insurers with local repair shops and refurbishment partners such as Forza, Anyfix, Fixje and Coolblue. Choosing a refurbished phone over a new one saves approximately 200kg of CO2, according to a French government study.